The hotel offers amenities for your comfortable stay and unforgettable experiences
Good Dining!
“Restaurant Schmitte offered a charming full course dinner with perfectly paired wines, creating a truly nice dining experience.” view full review
Lovely Views!
“The room featured amazing views that made each morning feel like a vacation postcard, enhancing my stay tremendously.” view full review
Spacious and Comfortable!
“The apartment was impressively spacious, providing ample room to relax and unwind, making it feel like a home away from home.” view full review
Relaxing Atmosphere!
“The bar area was incredibly comfortable, perfect for winding down after a long day, and a great place to enjoy quiet conversations.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Luggage storage
Ski storage
Allergy-free rooms
Lift
Currency exchange
Sports & Fitness
Skiing
Hiking
Cycling
Bowling
Golf course
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Ski equipment hire
Laundry
Ski pass vendor
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Children's play area
Game room
Spa & Leisure
Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Pool with view
Room features
Heating
Mini-bar
Sitting area
Patio
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Hi-Fi
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Swiss Alp Resort 1,
Grindelwald,
Switzerland,
3818,
Bern (Area)
Map view
Swiss Alp Resort 1,
Grindelwald,
Switzerland,
3818,
Bern (Area)
City landmarks
Mannlichen
Maennlichen
1.6
km
Grindelwald-Wengen
1.6
km
Cable Car
Firstbahn
1.3
km
GrindelwaldSwitzerland
The Wetterhorn
900 m
Dorfstrasse 187
Jungfrau Ski Region
1.4
km
Grindelwald-First
1.4
km
Bodmi
1.4
km
GrindelwaldSwitzerland
Schwarzhorn
900 m
Mall
Landi Grindelwald Getranke
820 m
Dorfstrasse - Obere Gletscherstrasse Bei Der Kirche
Heimatmuseum Grindelwald
2.2
km
Rybigässli 25
Pfingsteggbahn
2.2
km
Dorfstrasse 110
Sportzentrum Grindelwald
1.3
km
reformed church
1.1
km
Bodmi Arena
1.3
km
First Cable Car
740 m
World Snow Festival
780 m
3818 Grindelwald
Paragliding Grindelwald
1.3
km
Grundstrasse 54
Kleine Scheidegg
1.6
km
Rybigässli 25
pfingstegg Rodelbahn
2.2
km
Park
Gletscherschlucht Grindelwald
3.5
km
GrindelwaldSwitzerland
Faulhorn
3.6
km
below Grindelwald
Glacier Canyon
3.5
km
Nearby
Kino Bernerhof
160 m
Galerie Gerbi
190 m
Bussalp
190 m
Dorfstrasse 110
Indoor Seilpark Grindelwald
390 m
Mall
Eiger+
320 m
Eiger Bike Challenge
310 m
Oberer Gletscher
370 m
Restaurants
Restaurant Belvedere
240 m
Dorfstrasse 53 3818 Grindelwald
Poco Molto
240 m
Dorfstrasse
Kellerlokal Cava
360 m
Dorfstrasse 75 Hotel Derby
Derbystube
340 m
Dorfstrasse 75 Derby Hotel
Restaurant Kreuz & Post
410 m
Dorfstrasse 85 3818 Grindelwald
Fondue Restaurant Spycher
240 m
Dorfstrasse 53
Central Hotel Wolter Restaurant
450 m
Restaurant
Restaurant Alpenhof
570 m
Kreuzweg 36
EIGER+ cafe lounge
550 m
Dorfstrasse 110
Ringgenberg
660 m
Dorfstrasse 123
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
View
Dining
Upgrade needed
Pricey
8.0/10
Great
Rooms
8.1
Location
8.7
Service
8.5
Dining
7.7
Guest reviews
8.0/10
based on 15 reviews
8.3
8.3/10 based on 247 reviews
Robert
United Kingdom,
June
2024
8.2/10
The hotel offers stunning views of the Alps, with rooms that, while needing an upgrade to meet a 5-star standard, provide the unique experience of opening windows to enjoy the scenery. The service, despite some communication issues, excelled in catering to special dietary needs. The location, just behind the train station with an excellent view, offers a perfect spot for relaxing after mountain adventures. The dining experience in the chalet stood out as one of the best in Switzerland, providing exceptional meals. However, some areas of the hotel could benefit from modernization and improvement to match the premium pricing.
Rooms
7.0
The rooms looked directly at the Alps and had the charm of opening windows, but they would benefit from an upgrade to meet a 5-star rating.
Service
8.0
The staff, while making fantastic cocktails and excelling in catering for dietary needs, exhibited some aggressive behavior when addressing timing issues.
Location
9.0
The hotel's location, just behind the train station, offers an excellent view of the Eiger and the mountain scenery, ideal for relaxation after a day in the mountains.
Dining
9.0
The dining experience in the chalet was exceptional, standing out as one of the best in Switzerland.
Facilities
8.0
The hotel offers a range of facilities to enhance the stay, but some areas may need updates to match the premium pricing.
View
Upgrade needed
Peter
United States,
May
2024
8.4/10
I had a pleasant stay at the hotel, with clean and comfortable rooms. The service was excellently catered, despite the challenge of my onion allergy. The location was excellent, just five minutes from the village, offering a great base for day hikes. The dining experience was really good, although a bit pricey for some choices.
Rooms
8.0
The rooms, slightly above average in size, were large and comfortable. They had essential amenities like Wi-Fi, a small fridge, a kettle, and TV with four English channels including BBC and ITV. Very clean overall.
Service
9.0
The staff went out of their way to ensure an amazing stay, being wonderful, friendly, and professional.
Location
9.0
The hotel's location was excellent, just a short distance to the village and offering a common area for relaxing. Perfect for exploring Switzerland and surrounding areas.
Dining
8.0
The dining options were excellent, providing a great evening experience. However, some dishes were a bit overpriced.
Facilities
8.0
The hotel had a variety of facilities and services available, making the stay pleasant and convenient.
Charles
United Kingdom,
November
2023
7.8/10
I had a wonderful stay at this hotel. The rooms were large and comfortable, offering stunning views of the Alps from a terrace overlooking the Eiger. While the rooms could use some upgrades to match the 5-star rating and price, they were very clean, which is typical of Switzerland.
Rooms
8.0
The rooms are large and comfortable, with breathtaking views of the Alps from the terrace.
Service
7.0
The service here was exceptional. Despite my onion allergy, they catered to my needs excellently and went out of their way to assist me. However, I did encounter a staff member who was a bit aggressive when informing me about a late arrival. They could improve on maintaining a friendly and welcoming demeanor.
Location
9.0
The location is incredible, just behind the train station, yet offering amazing views of the Eiger. It is central and convenient for accessing all tourist spots.
Dining
8.0
The dining experience was pleasing. The meals served in the chalet were very good, offering a variety of options to choose from.
Facilities
7.0
The hotel facilities were satisfactory, but there is room for improvement to enhance the overall guest experience.
Cleanliness
Need upgrades
Andrew
United Kingdom,
November
2023
8.6/10
The hotel has a classic yet homely feel, with cozy living room spaces and stunning scenery from the balcony. The room was slightly above average in size and equipped with convenient amenities such as Wi-Fi, a small fridge, a kettle, and access to four English TV channels including BBC and ITV, making the stay comfortable and enjoyable.
Rooms
8.0
The room was cozy and well-equipped with all the necessary amenities for a pleasant stay.
Service
9.0
The staff was incredibly helpful and went out of their way to ensure a memorable stay, accommodating special requests and providing excellent service throughout.
Location
9.0
The hotel's location is excellent, situated in the heart of the region just five minutes from the village, offering easy access to nearby attractions and stunning mountain scenery.
Dining
9.0
The dining experience was a highlight of the stay, with delicious meals and attentive service, making it one of the best dining experiences in Switzerland.
Facilities
8.0
The hotel offers a range of convenient facilities and services, enhancing the overall guest experience and ensuring a comfortable and enjoyable stay.
George
United Kingdom,
October
2023
8.2/10
My stay at the hotel was delightful. The rooms, although full of flies, were large and comfortable with a balcony offering stunning mountain views. The service was excellent, and the staff made our mealtimes relaxed and enjoyable. The location was amazing, providing a perfect base for day hikes. However, the dining experience, while serving tasty salads, could have offered more variety.
Rooms
8.0
Despite being smallish, the rooms were very well appointed with everything we needed and offered beautiful mountain views from the balcony.
Service
9.0
The hotel staff were attentive, friendly, and went above and beyond to ensure our comfort.
Location
9.0
The hotel's location was fantastic, allowing for breathtaking views of the Eiger and convenient access to day hikes.
Dining
7.0
The dining, although the chalet ambiance was lovely, lacked enough variety despite serving tasty salads.
Facilities
8.0
The facilities were modern and well-maintained, contributing to a comfortable stay.
Clean
Flies
Hugh
United Kingdom,
October
2023
8.4/10
The hotel offers large and comfortable rooms with amazing views of the Eiger, and everything is kept very clean. The Wi-Fi, small fridge, kettle, and English TV channels add to the convenience. The location is excellent, just behind the train station, providing nice views of the Eiger. The service was exceptional, catering excellently and making guests feel special. The dining options could be better, but the facilities are great.
Rooms
9.0
The rooms with a terrace overlooking the Eiger are large, comfortable, and very clean.
Service
9.0
The service was exceptional, with staff making guests feel special and catering excellently.
Location
9.0
The hotel's location, just behind the train station and offering views of the Eiger, is excellent.
Dining
7.0
The dining experience could be improved with more options, but it's served daily in the chalet.
Facilities
8.0
The facilities are great, offering all essential services for a comfortable stay.
Michael
United States,
September
2023
6.8/10
I had a mixed experience at the hotel. While the rooms were spacious with a stunning view of the Eiger and a terrace overlooking it, they didn't quite match up to the standards of other 5-star hotels. The service, though extremely friendly and going out of their way, fell short of a five-star rating. The location was excellent, only five minutes from the village, with beautiful views despite having a rather spartan room. The dining experience was good, enjoyable for spending the evening with decent options, but it could use a little more variety. Overall, the facilities met expectations, but there were some inconsistencies with the service level of a luxury hotel.
Rooms
7.0
The rooms were large with a breathtaking Eiger view and a terrace overlooking it.
Service
6.0
The service was extremely friendly, with staff going out of their way to cater to my needs despite some challenges like an onion allergy.
Location
8.0
The hotel's location was excellent, just five minutes from the village with beautiful views of the Eiger, despite our room being a bit spartan.
Dining
7.0
The dining experience was decent, perfect for enjoying the evening with good options, yet it could benefit from a bit more variety.
Facilities
6.0
The hotel's facilities were satisfactory, providing what was expected but not exceeding typical luxury standards.
Ryan
United Kingdom,
September
2023
7.8/10
I was amazed by the stunning views of the Alps from my room. The hotel felt incredibly cozy and classic, providing a homely atmosphere. However, the room was a bit spartan and lacked some amenities. The service was exceptional, especially considering my allergy requirements, but the dining experience fell short despite the overall friendliness of the staff.
Rooms
8.0
The room had a beautiful view of the surrounding mountains and was cozy, providing a classic homely feel.
Service
9.0
The service was exceptional, especially accommodating my onion allergy and providing a friendly atmosphere.
Location
9.0
The hotel had amazing views of the Alps and was conveniently located close to the train station.
Dining
6.0
The dining experience, although friendly, was a bit disappointing in terms of variety and quality.
Facilities
7.0
The facilities were decent, but the room felt a bit sparse and could have been better equipped.
Oscar
United States,
September
2023
8.2/10
Upon returning to the hotel at around 4 PM, we were delighted to find our two rooms offering beautiful picture postcard views of the surrounding mountains. The hotel location is excellent, just five minutes from the village, providing lovely vistas of the Eiger. Despite the subpar dining experience, the service was impeccable, making us feel truly special.
Rooms
9.0
The rooms are equipped with all the necessary amenities like Wi-Fi, a small fridge, a kettle, and even a TV showing four English channels including BBC and ITV. The views from our rooms were simply breathtaking.
Service
10.0
The service couldn't have been more pleasant, with special attention given to accommodating our dining preferences, even with challenging dietary restrictions. The staff, including the housekeeper, went above and beyond to ensure our comfort.
Location
9.0
The hotel's location is excellent, offering easy access to the village and providing stunning views of the Eiger mountain. Being close to the train station and connected to interlaken, it was very convenient for us.
Dining
6.0
While the dining experience was lacking in options and quality, the hotel's proximity to the village allowed us to explore other dining choices easily. The curries served daily could have been more varied.
Facilities
7.0
The facilities at the hotel were adequate, though not outstanding. However, the overall experience was enhanced by the beautiful surroundings and the range of services provided, such as room service and shuttle options.
Amazing Mountain Views
Limited Dining Options
Bob
United Kingdom,
September
2023
8.4/10
The hotel offers a classic and cozy atmosphere with a homely feel, showcasing stunning Eiger views from the large and comfortable rooms. The friendly service adds to the overall charm, although some professionalism may be lacking. The location is ideal for exploring Jungfrau, with easy access to the train station, although being next to the tracks can be a downside. The dining experience, while excellent, could have had more options. The facilities complement the Swiss cleanliness and comfort, providing a homely retreat in a picturesque setting.
Rooms
9.0
The rooms are very classic yet homely, with a cozy living room and beautiful scenery from the balcony. They are large, comfortable, and impeccably clean.
Service
7.0
The service is very friendly, although it may lack a bit of professionalism. However, the staff excels in their warmth and approachability.
Location
9.0
The hotel is centrally located in the heart of the region, making it an ideal starting point for exploring Jungfrau. It's conveniently situated just behind the train station.
Dining
8.0
The dining options were excellent, although a few more choices could enhance the overall experience.
Facilities
9.0
The facilities provided complement the classic and homely atmosphere of the hotel, offering a comfortable and clean ambiance with picturesque views.
Walt
United States,
August
2023
8.2/10
My stay at the hotel was a delightful experience overall. The rooms, though on the smaller side, were very well appointed with everything we needed. The classic yet homely decor added a cozy touch, and the balcony offered a stunning view. The service was top-notch, making us feel truly special with their excellent and helpful attitude. The location, just a few minutes from the village and with beautiful scenery all around, was simply fantastic. The dining experience was a mixed bag, with some excellent dishes but also some disappointments. The facilities were generally good, enhancing our overall stay.
Rooms
8.0
The rooms, although not the most spacious compared to other 5-star hotels, were very well appointed and had all the necessary amenities. The cozy living room and beautiful balcony view added to the charm.
Service
9.0
The staff certainly understood the meaning of excellent service. They were friendly, accommodating, and went out of their way to make our stay special, even organizing a delightful dinner for a large group of us.
Location
9.0
The hotel's location was superb, just a stone's throw from the village and boasting picturesque surroundings. Being in the heart of the region added to the convenience and beauty of the stay.
Dining
7.0
The dining experience had its ups and downs. While some dishes were excellent, others fell short of expectations. Overall, it was a decent but not outstanding experience.
Facilities
8.0
The hotel offered a good range of facilities that added to the comfort of the stay. While not perfect, they certainly enhanced our overall enjoyment.
William
United States,
July
2023
9.4/10
My stay at the hotel was absolutely fabulous! The rooms had amazing views to the north face of the Eiger with an amazing view of the surrounding mountains and were large and had all that we wanted. The service couldn't have been more pleasant, really making us feel very special. The location was excellent, just behind the train station with a fantastic view. The dining experience was exquisite, with excellent options available. The facilities were top-notch, adding to a wonderful overall experience.
Rooms
10.0
The rooms were fabulous, offering amazing views and everything we needed.
Service
10.0
The staff were wonderfully friendly and accommodating, making our stay extra special.
Location
9.0
The location is excellent, just behind the train station with breathtaking views.
Dining
9.0
The dining experience was excellent with a delightful array of options.
Facilities
9.0
The facilities were modern and well-maintained, adding to a luxurious experience.
William
United Kingdom,
June
2023
8.4/10
The hotel offers spacious rooms with stunning views of the Alps, but falls short compared to other 5-star hotels. The pricing at 575 Sfr per night might be a bit high for what it offers.
Rooms
8.0
The rooms were large and had all the amenities we wanted, with a direct view of the Alps.
Service
9.0
The service was wonderfully friendly and accommodating. They even catered excellently to special dietary needs like an onion allergy and made a mean martini.
Location
8.0
The location, just behind the train station, offered nice views of the Eiger and was excellent for day hikes in the Eiger and Mountain Scenery.
Dining
9.0
The dining experience was excellent, with the best food we had in Switzerland, including a nice selection and even sparkling wine.
Facilities
8.0
The hotel facilities were very good, offering a range of services like room service, car hire, and ski pass vendor.
Alastair
United Kingdom,
June
2023
7.6/10
I had a mixed experience at this hotel. The rooms offer a stunning view of the Eiger with a terrace, which was lovely, but sharing a common area at the balcony was a bit unexpected. The service was outstanding, with the staff going out of their way to ensure my comfort. The location was convenient for exploring Switzerland, although the interaction with the Maitre D was quite unpleasant. The dining options were decent but could have had a bit more variety. The facilities were satisfactory, but there were some ups and downs.
Rooms
8.0
The rooms are lovely with a terrace overlooking the Eiger, providing a beautiful view.
Service
9.0
The staff truly exceeded my expectations by being extremely friendly and accommodating.
Location
7.0
The hotel's location is convenient, just behind the train station, with excellent views of the Eiger.
Dining
7.0
The dining experience was good overall, but I wish there were more options available.
Facilities
7.0
The hotel offers decent facilities for a comfortable stay.
Stunning Eiger view
Unfriendly Maitre D
Judy
United Kingdom,
May
2023
7.4/10
My stay at the hotel offered some great views, but the rooms fell a bit short of the 5-star expectation in terms of upgrade and pricing. The service was attentive overall, although there were moments of stress. The location was convenient, offering nice views despite some room shortcomings. The dining experience had its highlights, especially the local focaccia bread. The facilities were decent, catering to basic needs.
Rooms
7.0
The rooms provided amazing views but need an upgrade to match the 5-star level.
Service
7.0
The staff, though attentive, seemed a bit stressed at times.
Location
8.0
The location is convenient, connected to Interlaken and with good views, even from a rather spartan room.
Dining
8.0
The dining experience was satisfactory, with the highlight being the excellent local focaccia bread.